The Clerk of Courts Office is introducing new procedures for managing delinquent accounts. Please review the following information carefully to understand how these changes may affect you. 

The Clerk of Courts Office has partnered with two collection agencies to handle delinquent accounts: AllianceOne Collection Agency and Credit Management Company. Here are the details for each: 

AllianceOne Collection Agency

• Collection Fee: A 13% fee will be added to the outstanding balance on your account once it is assigned to AllianceOne. This fee covers the cost of the collection process. 
• Direct Payments: Effective immediately, the Clerk of Courts Office will no longer accept payments for accounts assigned to AllianceOne. Payments must be made directly to AllianceOne.

• Address: P.O. Box 3106, Southeastern, PA 19398-3106
• Phone: (888) 561-8714

• Collection Fee: A 25% fee will be added to the outstanding balance on your account once it is assigned to Credit Management Company. This fee covers the costs of the collection process. 
• Direct Payments: Effective immediately, the Clerk of Courts Office will no longer accept payment for accounts assigned to Credit Management Company. Payments must be made directly to Credit Management Company. 

• Address: P.O. Box 16346, Pittsburgh, PA 15242-0346
• Phone: (866) 368-1565
• Business Hours: 
  • Monday-Thursday: 8:00 am to 7:00 pm 
  • Friday: 8:00 am to 4:30 pm 
  • Saturday: 8:00 am to 12:00 pm

To ensure your payment is processed correctly, follow these steps: 

1. Identify Your Collection Agency: Determine which collection agency is handling your account. If you are unsure, contact the Clerk of Courts Office for assistance. 
2. Make Payments Directly: Send all payments directly to the collection agency managing your account. The Cleck of Courts Office will not accept payments for cases that are with a collection agency. 

Since the implementation of these procedures in 2012, the collection agencies have generated additional revenue without costing taxpayers. Accounts related to criminal, summary, and miscellaneous cases are referred to collection agencies once they meet specific criteria. Please not that additional fees may be applied to your account in accordance with our Fee Schedule. 

If your account has been transferred to a collection agency, you must contact the respective agency to make a payment or arrange a payment plan. 

We appreciate your prompt attention to these changes and your cooperation in resolving any outstanding accounts.